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If I detect something suspicious in my account, where should I report it?

How to report potential fraud on your account

Updated over a week ago

If you notice any unusual activity or transactions you don’t recognize, contact our support team immediately.

You can do this in the following ways:

  • Send an email to [email protected].

  • Create a ticket from the Help Center within the platform.

For your security, we will proceed with a preventive account lock until the situation is verified and it’s confirmed that there’s no risk.

If you detect suspicious activity outside Quantia’s service hours, please send an email to [email protected] with the subject line:
“URGENT – ACCOUNT LOCK”

Our team will prioritize these cases and take action as soon as possible.

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